For years, one of the regular problems, when you read online casino reviews, has been people talking about a lack of listening. While people enjoy their free spins and freebies in general in terms of promotions and keep what you win offers, some people feel a little let down by how casino sites handle their queries and questions about support.
For that reason, then, it seems like this is going to be changing. With sites like Player Ratings in 30 Seconds, people can get all the help that they need to quickly work out what the best new online casinos UK players can pick from are worth their time and money. This means, then, that casinos will need to start being a whole lot smarter with how they deal with criticism and complaints.
This isn’t going away anytime soon, and with major UK government crackdowns on how gambling is handled online, it looks like most of the best UK casino sites might need to start opening their ears to customers once again.
Another key reason for this change, though, is the sheer volume of online casino sites UK gamblers can pick from. If you dislike one service, you can just go to a rival and give them your money instead. With so many companies to pick from, companies need to be smarter about how they target people and how they handle customer service complaints and queries.
So, if you begin to notice that help and support online have suddenly become a little bit nicer, this might just explain the reason!