Like all payment systems, Skrill goes through changes to their verification system from time to time. As technology continues to evolve and improve, such improvements make sense in a lot of ways. However, for a lot of users, these changes can come as an unwelcome surprise just as you need to get access to your Skrill account. From 2019 onward, Skrill will be changing the verification process from what it used to be.
As of April 3rd 2019, Skrill will want you to replace your old ‘Skrill selfie’ with a new alternative. Instead of simply holding the ID card next to your face, you’ll instead take a selfie whilst holding a piece of paper dated correctly (written as dd/mm/yyyy) & with the word ‘Skrill’ written on it.
That might seem a little odd, but this is the new replacement for the Skrill verification process. However, it is important to note that this is only for NEW Skrill accounts. If you already have an account, you will NOT have to take part in the change process. This is only for future Skrill accounts being created.
Just remember, though, that any new Skrill accounts will have to use the new selfie method. The old method, holding up the ID, will be rejected.
The new Skrill verification process in 2019
- When you log in to your Skrill account for the first time, you’ll need to visit the Settings
- Now, click on the Verification page within Settings.
- When you do this, click Upload Photos. When you do that, you’ll have to upload two photos.
- One, you have to upload a photo of your ID, such as your passport or ID card.
- You also need to upload the new selfie, holding the dated piece of paper saying ‘Skrill’.
- Then, you need to verify the address using the geo-locator tool provided.
- You could also upload a statement proving your address, such as a bank statement.
- Now, hit Continue and your application will be processed and finalized.
The documents will then go under review by the Skrill staff. Often, you get a response within a full working day. However, once you are provided with an answer, the decision is made. You will then be able to access your account.
This might seem confusing at first, but the new changes do make sense from a lot of perspectives. Following the above instructions should help you to get your Skrill account verified within a working day. If you do run into any issues, we recommend that you contact the Skrill support team.
While the new process may take some getting used to, you only need to do it once – and only for new accounts. Take the photos that you need of your ID and your selfie, and you should b set-up to use Skrill in no time.